Delete your Spark account

Last updated 15 November 2026

You can delete your account and data at any time. Deletion is permanent and can't be undone.

Option 1 — in the app (fastest)

  1. Open Spark and tap Profile.
  2. Open Settings.
  3. Tap Delete Account and confirm.

Option 2 — by email

If you can't access the app, email hello@thesparkapp.co.za from the email address on your account, with the subject “Delete my Spark account”. We'll confirm and complete the deletion within 30 days.

What gets deleted

What we may keep

We may keep limited records where the law requires it or to prevent abuse (for example, a record that an account was banned for breaking our rules). Purchases made through Google Play are also handled by Google under its own policies — cancel Spark+ in Google Play to stop renewals.